Rules & Restrictions
Payment Terms: All reservations for 27 nights or less will require an initial payment of $300.00 at time of booking. The remaining balance is due 30 days prior to arrival. For reservations of 28 nights or longer an initial payment of $500.00 is due
at time of booking. Remaining balance is due 60 days prior to arrival. Please include your reservation number on all checks and correspondence. If payment is not received by the due date SVP is authorized to cancel the reservation and forfeit any monies paid.
Refunds or adjustments cannot be made for late arrival or early departure.
Check-In: The check-in process begins at 4 p.m. but is not guaranteed. We are happy to accommodate you whenever possible however please refrain from making your travel plans around an early check in.
Check-Out: Checkout will be promptly at 10 a.m. If you would like a late check out or to extend your stay please notify our office at least 24 hours prior to your departure date; if your present accommodations are available we would be happy to provide
a rate quote.
Security: At time of arrival SVP requires an imprint of a major credit card to be held in lieu of a security deposit. The cardholder will be authorizing SVP to charge their credit card for any unpaid balances, damages to the rental property not resulting
from normal wear and tear, excessive cleaning charges, or long distance phone charges and service fees.
Cancellation Policy: All cancellations are to be made in writing to SVP and are subject to an administrative fee of $100.00. For stays less then 28 nights, if cancellation occurs within 60 days prior to your scheduled arrival date SVP will retain all
prepaid funds unless the originally reserved property is rerented for the same dates at the same rental rate. For stays 28 nights or longer, if cancellation occurs within 90 days prior to your scheduled arrival date SVP will retain all prepaid funds unless
the originally reserved property is rerented for the same dates at the same rental rate.
Vacation Rental Insurance: For your protection we have added the cost of vacation rental insurance that will help to protect you from unforeseeable circumstances. We highly recommend this insurance; however, should you decline this coverage
please just deduct it from your payment.
Unforeseen Circumstances: There are many things that we can control but two that we cannot are weather and construction. No refunds will be given for cancellation or interruption that occurs due to inclement weather. We highly recommend purchasing Travel
Insurance (restrictions apply). Because tourism is the largest industry on Sanibel and Captiva Islands, there is often construction going on. Should you find yourself near construction, please exercise patience and understanding. In the event it becomes intolerable,
we will do our best to talk to the contractors, however SVP cannot guarantee any refunds or moves.
Confirmation: Reservations are not confirmed until a representative from SVP has confirmed the booking. Should it be necessary SVP reserves the right to adjust or cancel any confirmed reservation.
Substitution of Accommodations: Occasionally, it may be necessary to change the rental property originally booked due to unforeseen circumstances. If this should occur, SVP reserves the right to substitute comparable accommodations. Substitute accommodations
and rate adjustments will be subject to your approval.
Maintenance: All maintenance items should be reported to SVP in a timely manner; SVP will expedite repairs as quickly as possible.
Pets: Pets are not permitted in most rental properties. If you would like to bring a pet, SVP must be notified at the time the reservation is made so that we can make every attempt to find a suitable property. A non-refundable pet fee will be charged
to your reservation.
Smoking: All of our properties are non-smoking as a consideration to our owners and our guests. Some properties may allow smoking on the lanai.
Furnishings: All rental properties are individually owned and decorated according to the owner’s taste. The property décor may be changed from time to time by the owner or due to owner exchanges.
Parking: Parking at all rental properties is for automobiles only. Motor homes, boat trailers, jet skis, pick up trucks, etc are not permitted.
Amenities: Amenities vary at each rental property. Please contact SVP regarding specific amenities you may desire. Is it not guaranteed pools are heated however if they are heated the association determines the pool temperature and dates heat is available.
Private Pools: Tenant is responsible for heating charges over $400.00 per month.
Entry of Premises: SVP maintains the right for any authorized employee or repairperson to enter the premises for any purpose related to the repair, improvement, care, and management of the premises.
Student Groups: Any guest under 21 years old must be accompanied by a parent and/or guardian. Reservations obtained under false pretenses will be subject to forfeiture of all amounts paid and the party will not be permitted to occupy any unit in our
Rental Management Program.
Causeway Tolls: There is a $6.00 round trip charge to access Sanibel and Captiva Islands, SVP does not reimburse for toll charges.
Mail: If you wish to receive mail during your vacation please have it sent to you in care of SVP at 2449 Periwinkle Way, Sanibel Island, FL 33957. Please refrain from having mail sent directly to your rental property.