FAQ

 

Question: I received an Adobe EchoSign document that says it is from Select Vacation Properties, what is this?

This is our electronic Guest Registration. By signing it electronically, we can cut down on our environmental impact (paper and ink) and get you checked in faster when you arrive (nothing to sign, just grab the keys and go!). It is very easy to complete, you just follow the link to open the document, follow the onscreen prompts, then scroll to the bottom and hit “click to sign” to complete. If for some reason you have not been able to complete the registration, don’t worry, you can always sign a paper copy when you check-in here at our office.

 

Question: Do you stock the unit with any toiletries, food or other provisions?

Unlike a hotel room, this is your private residence until the end of your stay, so daily provisioning of shampoo, soap, facial tissue and the like is not provided. We also do not stock the units with perishable items such as foodstuffs or spices to avoid tampering, spoilage or possible allergic reactions. With that being said, we also understand how hard and exhausting it is getting settled in after a day of travel, so to get you started until it is convenient for you to get around to your own shopping, we do stock your unit with the following complimentary “starter pack” items:
Several complimentary bars of soap in the showers and vanities

Two rolls of toilet paper per bath
One box of facial tissue per bath
One small bottle of dish soap in the kitchen
Three single use packages of dishwasher detergent
Two single-use packages of laundry detergent
One garbage bag in each can
Three extra kitchen garbage bags
One roll of paper towels in the kitchen

If you are planning a lengthier stay, or if you anticipate you will have heavier demand for these types of items, we offer additional starter packs for sale, and we are happy to arrange for these to be ready and waiting for you upon your arrival! Of course, we know everybody has different needs and preferences, so once you have settled-in, taken stock and decided on exactly what you will need for the duration of your stay, we recommend doing your Shopping at Bailey’s General Store.

 

Question: How do we check in after business hours?

When arriving after business hours, we have a lockbox on the wall to the left side of the front door at our Sanibel Office, located at 2449 Periwinkle Way, Sanibel Island, Florida, 33957 at Baileys Center. We will put all of the information you need into an envelope with your name, unit and reservation number on the outside. Attached to the envelope will be directions to the unit and wifi info, like the network name and password. Inside you will find your keys, check-out info, parking passes and association rules (where applicable) and some other info you might find important or informative. You will find the lockbox code on the confirmation documents you received when you made your reservation, or call, or email for the code. We will hold your check-in packet until we close for the day (just in case you surprise us and arrive early), then we will put it into the lockbox for you. Just open the box, find your envelope and you are all set! Also, we have someone on-call 24/7, so if you have any problems, just call us!

 

Question: I understand that check-in is normally at 4 pm, but can we check in early?

If you plan to be on the island early, let us know, and as a courtesy, we will do our best to get you checked-in as quickly as possible. However, there is usually another guest checking out at 10 AM that morning, so it will always take some time to get everything cleaned and just right for you! With that being said, we will do everything we can to get your unit cleaned, inspected and ready for you without delay. Until the unit is ready for you, please take advantage of the shopping, restaurants and other great things to do on the island!

 

Question: I understand that check-out is normally at 10 am, but can we have a late check-out?

If you plan to be on the island early, let us know, and as a courtesy, we will do our best to get you checked-in as quickly as possible. However, there is usually another guest checking out at 10 AM that morning, so it will always take some time to get everything cleaned and just right for you! With that being said, we will do everything we can to get your unit cleaned, inspected and ready for you without delay. Until the unit is ready for you, please take advantage of the shopping, restaurants and other great things to do on the island!

Question: Can you tell us about any extra charges or hidden fees we should be aware of?

This is an easy question! For 99% of reservation Select Vacation Properties charges rent and tax only, and there are never any extra or hidden fees! Unlike may vacation rental agencies who publish low rates then add-on linen fees, booking fees, extra person fees, resort fees and more, with Select Vacation Properties, what you see published on our web site is the real rate.

 

Question: Do you offer any optional services?

We do offer a number of optional services such as optional trip cancellation insurance, upgraded room packages such as fruit baskets and chocolates and extra starter packs. If you have additional needs such as cribs or housekeeping services, we are always happy to arrange anything else you need to make your stay more enjoyable!

 

Question: What about rental by owner websites and other third party discount travel websites? Can I get a cheaper rate booking through them?

Most of these websites charge a service fee or add-ons which actually increase the price! We guarantee there is no lower rate anywhere on the internet than booking through us directly. These discount and “bundling” websites might be convenient, but it IS NOT the lowest rate – We are!

 

Question: Where do I check-in?

You will check in at our Sanibel Island Office, located at 2449 Periwinkle Way, Sanibel Island, Florida, 33957. We are in Baileys Center, at the corner of Periwinkle Way and Tarpon Bay Road.