Hurricane Ian: Existing Guests

Guests with Insurance through CSA/Generali

For guests who have existing reservations with us at Select Vacation Properties, and have insurance through our Insurance partner CSA/Generali, you can access your Hurricane Kit for resources, information, and quick access to our claim form and eClaims website.

The travel assistance team is available 24 hours a day, seven days a week. If you are a guest who is traveling and need assistance, you can reach us out any time by calling the number below.

24/7 Travel Assistance: 877-243-4135

To read the CSA/Generali position statement about this event click here.


Notice to All Guests

To our valued guests! We are happy to announce we have moved to our new on-island office located next to Timber’s restaurant, 703 Tarpon Bay Road Suite A Sanibel, Fl. 33957.

Our community has made leaps and bounds progress over the last 9 months. Please know our intent, as a community, is to preserve the island’s charm. We look forward to having you back to enjoy the islands world-class beaches, shelling and sunshine you’ve loved for so many years.

If you have an upcoming reservation our staff will contact you 90 days prior to your arrival date. At such time we will provide you with an update regarding current island conditions. Multiple options will be provided. Following your comfort level is our top priority. Please know we are not processing final payments at this time. We will only process final payment once you’ve been contacted and a decision regarding your stay has been made.

Many businesses continue to open each week. The Sanibel and Captiva Chamber of Commerce created a Wander Map app reflecting which business are open and their hours of operation…

We can’t thank you enough for your patience, understanding and support. Our community is resilient, and we have found that our strengths far exceed this storm. With your continued support, perseverance will prevail. We look forward to seeing you in 2023!

SVP Team